Volunteer Coordinator Certification
Master the full volunteer lifecycle — from planning roles to measuring impact — and earn your certificate.
For: New and aspiring volunteer coordinators and managers
What you’ll learn
- Design clear volunteer roles and a recruitment plan that attracts the right people
- Screen, interview, and onboard volunteers consistently and safely
- Build training, scheduling, and supervision systems that keep volunteers engaged
- Recognize, retain, and measure the impact of your volunteer program
Screen your volunteers for $5
VolunteerBadge runs FCRA-compliant background checks for just $5 — with identity verification built in. No monthly fees, no contracts.
Create a free account →Course outline
- 1
The role of the volunteer coordinator
9 min
- 2
Planning: designing volunteer roles
10 min
- 3
Recruitment: attracting the right people
10 min
- 4
Interviewing & screening for safety and fit
11 min
- 5
Onboarding, orientation & training
10 min
- 6
Scheduling & supervision
9 min
- 7
Recognition & retention
9 min
- 8
Measuring impact & continuous improvement
8 min
Sources & further reading
- Council for Certification in Volunteer Administration (CCVA) — The CVA Professional Credential — Core Competencies
- Independent Sector — Value of Volunteer Time (2025: $36.14/hour)
- Points of Light — Volunteer engagement resources and standards
- VolunteerMatch — Nonprofit learning center: recruiting & managing volunteers
- Energize, Inc. — Volunteer management resources library
This course is educational and provides general information about the Fair Credit Reporting Act and volunteer-screening best practices. It is not legal advice. Laws vary by state and change over time — consult a qualified attorney about your organization’s specific obligations.