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Trauma-Informed Care for Youth Volunteers

See the child behind the behavior — and respond in ways that build safety and trust.

55 min Beginner 7 modules Pass 80%
For: Volunteers and staff who work with children and teens

What you’ll learn

  • Understand trauma and ACEs — and how common they are among the youth you serve
  • Recognize how trauma shows up as behavior (fight, flight, freeze)
  • Apply the 4 R’s and the six principles of a trauma-informed approach
  • Build safety and trust and avoid re-traumatizing a child
  • Respond calmly in the moment, know your role, and protect your own well-being

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Course outline

  1. 1

    “What happened to you?”

    A child throws a chair. Another shuts down and won’t speak. A teen is defiant, or clingy, or “too much.” The old question was “What’s wrong with you?”…

    6 min Video Quiz
  2. 2

    ACEs: adversity is widespread

    The landmark Adverse Childhood Experiences (ACEs) study identified ten types of childhood adversity and found they’re remarkably common — and that the more a child…

    7 min Quiz
  3. 3

    How trauma shows up as behavior

    When a child feels threatened — even by something that seems small to you — the brain’s alarm system can hijack the “thinking” brain and launch a survival response:…

    7 min Video Quiz
  4. 4

    The 4 R’s and six principles

    SAMHSA gives us a simple map for a trauma-informed approach — the 4 R’s.

    6 min Quiz
  5. 5

    Building safety & trust

    For a child whose world has felt unsafe or unpredictable, your steadiness is medicine.

    6 min Quiz Interactive
  6. 6

    Responding in the moment

    When a child is dysregulated, you need a simple sequence.

    6 min Quiz Interactive
  7. 7

    Your role, boundaries & self-care

    Trauma-informed care does not mean becoming a child’s therapist.

    5 min Quiz Interactive

Sources & further reading

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