VolunteerBadge

Free · Certificate included

Nonprofit Operations 101

Run the day-to-day systems that keep your nonprofit organized and accountable.

34 min Beginner 8 modules Pass 80%
For: Executive directors and nonprofit managers

What you’ll learn

  • Map the core systems your nonprofit runs on
  • Build repeatable workflows and SOPs for a lean team
  • Read a budget and a cash-flow projection with confidence
  • Stay ahead of the Form 990 and the annual compliance calendar
  • Create accountability without heavy bureaucracy

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Course outline

  1. 1

    What "operations" actually means

    Programs are why your nonprofit exists. Operations are how it keeps existing. Operations is the unglamorous machinery underneath the mission — the money, the…

    5 min Quiz Interactive
  2. 2

    Budgets & cash flow

    A budget is your mission expressed in numbers — a plan for what you will raise and spend.

    6 min Quiz Interactive
  3. 3

    The Form 990 & your compliance calendar

    Almost every tax-exempt organization must file an annual return in the Form 990 series with the IRS.

    6 min Quiz Interactive
  4. 4

    HR & payroll basics

    The moment your nonprofit has even one paid employee, you become an employer with all the obligations that entails.

    5 min Quiz Interactive
  5. 5

    Technology, data & core policies

    Your nonprofit’s data — donor records, volunteer files, financials, beneficiary information — is one of its most valuable and most sensitive assets.

    5 min Quiz
  6. 6

    Documentation & SOPs for a lean team

    In a small nonprofit, the biggest operational risk is often a single person’s memory.

    5 min Quiz Interactive
  7. 7

    Connecting operations to mission

    It’s easy to treat operations as a cost center to minimize.

    4 min Quiz Interactive
  8. 8

    Scaling operations without breaking

    The systems that work for a $50,000 organization run by three volunteers will buckle at $500,000 with paid staff.

    4 min Quiz

Sources & further reading

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