Volunteer Program Evaluation
Find what’s working, fix what isn’t, and keep improving your program.
For: Volunteer coordinators and managers
What you’ll learn
- Tell program evaluation apart from impact measurement and pick the right one
- Build a logic model that links inputs and activities to outputs and outcomes
- Gather honest feedback from volunteers and stakeholders and analyze it fairly
- Benchmark your program against recognized sector standards
- Turn findings into a concrete continuous-improvement plan and report results
Screen your volunteers for $5
VolunteerBadge runs FCRA-compliant background checks for just $5 — with identity verification built in. No monthly fees, no contracts.
Create a free account →Course outline
- 1
Evaluation vs. impact measurement
5 min
- 2
The evaluation cycle
5 min
- 3
Building a logic model
6 min
- 4
Collecting & analyzing data
5 min
- 5
Volunteer & stakeholder feedback
5 min
- 6
Benchmarking against standards
5 min
- 7
Continuous improvement & reporting
5 min
Sources & further reading
- AmeriCorps (Corporation for National & Community Service) — Planning an Evaluation & How to Develop a Program Logic Model
- Independent Sector & Do Good Institute — Value of Volunteer Time (2025): $34.79/hour from 2024 data
- Points of Light — Service Enterprise Program — strategic volunteer engagement & ROI
- Council for Certification in Volunteer Administration (CCVA) — CVA Core Competencies for volunteer administration
- Nonprofit Risk Management Center — Measuring & evaluating volunteer program effectiveness
This course is educational and provides general information about the Fair Credit Reporting Act and volunteer-screening best practices. It is not legal advice. Laws vary by state and change over time — consult a qualified attorney about your organization’s specific obligations.