VolunteerBadge
Free · Certificate included

Volunteer Interviewing

Run interviews that reveal fit, motivation, and any red flags.

32 min Intermediate 7 modules Pass 80% to certify

For: Volunteer coordinators and managers

What you’ll learn

  • Run the interview as part of a layered screening and risk-management process
  • Ask structured, behavioral questions that reveal motivation and fit
  • Recognize red flags and high-risk responses before placement
  • Match a candidate’s motivation to the right role and set clear expectations
  • Document the interview consistently and fairly for every candidate

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Course outline

  1. 1

    The interview is a safety tool

    5 min

  2. 2

    Why structure beats a friendly chat

    5 min

  3. 3

    Behavioral questions: past behavior predicts future behavior

    6 min

  4. 4

    Red flags and high-risk responses

    6 min

  5. 5

    Matching motivation to the right role

    5 min

  6. 6

    Setting expectations and the welcoming-but-discerning tone

    5 min

  7. 7

    Documentation, decisions, and a fair process

    5 min

Sources & further reading

This course is educational and provides general information about the Fair Credit Reporting Act and volunteer-screening best practices. It is not legal advice. Laws vary by state and change over time — consult a qualified attorney about your organization’s specific obligations.