Free · Certificate included

Delegation for Volunteer Leaders

Stop doing it all yourself and grow your team by handing off the right work.

32 min Beginner 7 modules Pass 80%

For: Volunteers leading other volunteers

What you’ll learn

Understand why capable leaders cling to work — and the cost of doing so
Decide what to delegate and what to keep using the urgent-important matrix
Match each task to the right volunteer’s strengths, growth, and availability
Set an explicit level of authority so handoffs don’t fall apart
Follow up and support without slipping into micromanagement

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Course outline

1
Why good leaders refuse to let go
You became a volunteer leader because you were good at the work — reliable, capable, the person who got things done.
5 min Quiz Interactive
2
The monkey on your back
The most famous picture of failed delegation comes from a 1999 Harvard Business Review classic by William Oncken Jr.
5 min Quiz Interactive
3
What to delegate, what to keep
You can’t — and shouldn’t — delegate everything.
6 min Quiz Interactive
4
Match the task to the person
Once you know what to hand off, the next question is to whom.
5 min Quiz Interactive
5
The 7 levels of authority
Most delegation breakdowns aren’t about what was handed off — they’re about an unspoken mismatch in how much authority came with it.
6 min Quiz Interactive
6
The delegation conversation
A handoff lives or dies in the conversation that launches it.
5 min Quiz Interactive
7
Follow up without micromanaging
Here’s the paradox at the heart of delegation: you have to stay involved enough that work doesn’t fall through the cracks, but not so involved that you smother the…
5 min Quiz Interactive

Sources & further reading

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