Free · Certificate included
Data Privacy Basics
Protect the personal data your organization collects and stores.
What you’ll learn
- Tell the difference between PII and sensitive data — and protect each accordingly
- Apply data minimization across the full data lifecycle: collect, store, use, share, dispose
- Handle consent, donor data, and client data responsibly
- Use access controls and need-to-know to limit who can see what
- Recognize a breach and the first steps that follow
- Understand the shape of GDPR, CCPA, and HIPAA without needing a law degree
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Create a free account →Course outline
- 1
PII vs. sensitive data: what you’re protecting
Your organization runs on personal data. Volunteer applications, donor lists, client intake forms, email sign-ups, photos from your last event — every one of those…
5 min Quiz Interactive - 2
Why privacy is everyone’s job
Data breaches aren’t just a "big company" problem, and they’re rarely caused by a Hollywood-style hacker.
5 min Quiz - 3
Data minimization & the data lifecycle
The single most powerful privacy idea is also the simplest: data you never collect can’t be leaked.
7 min Quiz Interactive - 4
Consent, donor data & client data
People hand you their data for a reason — to volunteer, to donate, to receive a service.
6 min Quiz Interactive - 5
Access controls & need-to-know
You’ve minimized what you collect and tied it to a purpose.
5 min Quiz Interactive - 6
Breach basics: spot it, contain it, report it
A data breach is any unauthorized access to or disclosure of personal data — and it’s not always a hack.
5 min Quiz Interactive - 7
GDPR, CCPA & HIPAA — the overview
You don’t need to be a lawyer, but you should recognize the three privacy laws people mention most — and know whether they might touch your work.
5 min Quiz - 8
Putting it together: a day of good data hygiene
Let’s walk a normal shift. You’re a volunteer coordinator named Riley. Make the privacy-smart call at each step.
4 min Interactive
Sources & further reading
- Federal Trade Commission — Protecting Personal Information: A Guide for Business
- National Institute of Standards and Technology (NIST) — NIST Privacy Framework
- Information Commissioner’s Office (UK) — The principles of the UK GDPR
- California Office of the Attorney General — California Consumer Privacy Act (CCPA)
- U.S. Department of Health & Human Services — Summary of the HIPAA Privacy Rule
- Verizon — 2024 Data Breach Investigations Report (DBIR)
VolunteerBadge Academy courses are provided free for general educational and informational purposes only. Every course is researched from reputable, authoritative sources (cited on the course), but VolunteerBadge and ScreenForge Labs, LLC make no representations or warranties of any kind — express or implied — as to the accuracy, completeness, currentness, reliability, or suitability of the content for any purpose. Content may contain errors or omissions and may become outdated, and laws, regulations, standards, and best practices vary by jurisdiction and change over time. This material is not legal, medical, mental-health, clinical, financial, safety-certification, or other professional advice, and completing a course or earning a certificate creates no professional relationship, license, accreditation, or endorsement and is not a substitute for training, certification, supervision, or policies required by law, your organization, your insurer, or a licensing body. Always follow your organization's own policies and applicable law, use your own judgment, and consult a qualified professional (such as an attorney, licensed clinician, or medical provider) about your specific situation. In an emergency, call 911 (or, for a mental-health crisis, 988). To the fullest extent permitted by law, VolunteerBadge and ScreenForge Labs, LLC disclaim all liability for any loss or harm arising from reliance on this content or participation in any course.

